What is the standard delivery time?
Delivery time-frame can vary depending on the items you have ordered and/or the address specified for delivery.
On average, Standard Pallet deliveries are delivered within approximately 2-7 working days from when an order is placed.
Smaller deliveries that do not require a pallet service take on average, 2-7 working days from when an order is placed.
We aim to dispatch all orders as quickly as possible but sometimes due to stock levels or other unforeseen reasons, delays can occur.
Our website displays real time stock information for each product on our website along with future replenishment dates on items currently not in stock.
To deliver your order to you as soon as possible, please ensure your items are in stock at the time of checkout. Once you have placed an order, you will receive a confirmation email with your order number and link to tracking. You will receive further emails once your order has been dispatched by our specialist warehouse team. You can keep up to date with the progress of your order via track your order on The Stove Cove website.
We strongly advise that you do not book installers until your goods have arrived and have been checked, as we are not liable for any installers costs, consequential loss or compensation in any way.
Do you offer a next day delivery service?
We offer a next day delivery service to UK mainland delivery addresses on all items currently held in stock at our distribution warehouse. Available delivery options will appear once you have calculated your delivery post code on stage 2 of the checkout. Orders must be fully completed, and all terms and conditions agreed to by no later than 2pm.
We will then aim to deliver your order the next working day. Please remember: We advise customers not to book tradesmen or installers based on the estimated delivery dates.
